CASE STUDY 2:
B
LACK EQUIPMENT
  The local industrial equipment company needed to upgrade its network. "Our server was over five years old, so we needed to upgrade the speed of our server as well as the capacity," said Brad Bonnell, Controller/CFO at Black Equipment.

Lieberman Technologies designed an upgrade that added much needed capacity and robustness in Black Equipment’s main office and its four remote locations. "Lieberman Technologies’ solution was a perfect fit for us," said Bonnell. "It satisfied both needs. And an upgrade to our backup software gives us some peace of mind, knowing that we are getting a complete backup of our server."

Even better, the transition didn’t require any loss of work time. The Lieberman staff picked up the equipment late on Friday afternoon and upgraded it over the weekend. The new fileserver was delivered the following Monday morning and placed into operation for an upgrade that was virtually seamless.

"As always, they were extremely professional and were more than willing to do the work at convenient times for us," said Bonnell. "It made the process of replacing our server painless by having no work interruption or downtime at all." Bonnell said the quality of work is what he has come to expect from Lieberman Technologies.

"Lieberman Technologies in our opinion is the best in town at what they do," he said. "We didn’t consider anyone else for this project as we have been extremely pleased with the service we have received from them over the past few years. They have been helping to maintain our network through a maintenance agreement.

"They don’t just sell you a piece of equipment, install it and go on to the next one. They took the time to make sure everything worked as expected by ironing out minor issues for a few days after the install as needed. We are a service-oriented business ourselves, so we pay special attention to the customer service provided by our vendors, and Lieberman Technologies does a great job of making the customer feel good about their purchase through quality products and outstanding customer service."