| Vista and Windows 7 Click the Start button Right-click Computer Click Properties In the left pane, click Advanced system settings Click the Advanced tab Under Performance, click Settings... button Select Adjust for best performance Click OK Wait for Please Wait to disappear, then follow the steps below for your browser |
| Internet Explorer 1. From the names below, click on the person from whom you are requesting remote support. 2. If prompted with Run or Save the file, choose Run. 3. If prompted again with Run or Don't Run the file, choose Run. 4. If you have a software firewall and are prompted to allow access, please do so. |
Firefox 1. From the names below, click on the person from whom you are requesting remote support. 2. Save the file to a known location. 3. Run the file you downloaded in step 2. If you are prompted to Run or Cancel, choose Run. 4. If you have a software firewall and are prompted to allow access, please do so. |
Malware Removal Utilities
Conficker: Information
Removal Tool
MalwareBytes'
Anti-Malware
SuperAntiSpyware
VundoFix
Spybot
Miscellaneous