As an IT Professional with an extensive background in local government, data center operations, consulting and management, Joe brings 25 years of knowledge and experience in delivering IT solutions and services in national and regional technology organizations. His career spans business & solution development, project management, sales, and technical leadership roles which enabled client success through timely accurate solutions, customer service, effective communication, and relationship management. He believes in a lifecycle approach to continually improving processes, systems, solutions and delivery to those he serves.
Joe’s strengths rely upon attention to detail and the ability to address difficult issues effectively by creating win-win solutions.
Recent Articles by Joe
For many companies, the “nerve center” of their business is the server room. Correctly planning this essential element of infrastructure is critical. Doing it right can benefit your business expenses and the performance of your staff. Doing it wrong can mean unplanned downtime or worse.
End of Life is a term for the end of support for a hardware or software product and its patches, including security updates and customer service. When Windows XP reached End of Life, it was on 40% of the world’s computers. Today, Windows 7 runs on 70% of business computers. Planning ahead can save you money and headaches.
Whether it is a power outage, loss of internet or phone lines, or something more drastic, if your business shuts down unexpectedly, it is going to cost you money. The goal of DR/BC planning is to know how much it will cost to stay in business and not lose customers. Here are the resources to include when adding up your business continuity cost.
Spectre and Meltdown belong to a category of vulnerabilities called “chip hacks.” These affect the processors of computers, phones, and tablets. Both hacks rely on the manipulation of processor operations in order to retrieve sensitive data. Spectre exploits a design flaw by tricking programs to perform unnecessary actions, potentially exposing confidential data. Meanwhile, Meltdown grabs information from the processor that ordinarily would not be accessible.
Please note that both of these hacks would require an actual malicious attempt by a hacker. Without the manipulation of the processor’s operations, private information, such as passwords, is relatively safe. However, if we’ve learned anything about security flaws, it’s that someone, somewhere, will make an attempt before a patch can be applied. The potential for your passwords to be exposed is real.
Not only does a budget help you to look ahead to anticipated income and profit, it allows you to be intentional with your spending over the coming year.
If your organization uses technology, including IT in your budget planning will help you to control costs while keeping your tech up to date.
The best phone system is the one that suits your needs and doesn’t make you pay for things you don’t need. Instead of learning definitions and technologies, identify the needs you have for your phone network and let your salesperson do the hard part.
Data protection and recovery continues to be an important factor in the viability of businesses of every size. Recently, we announced our partnership with Datto and introduced the Datto Alto, designed for small business. Some businesses, however, may have small staffs but generate an enormous amount of data. How does such a business protect its data without a dedicated in-house IT staff? Datto has a solution for these companies: Datto Siris.
While you can still use your computer with the outdated operating system, you will be susceptible to malware triggered by hackers taking advantage of weak or unpatched code.
Before the global attack was stopped, it spread around the world, affecting computers in 150 countries – including computers used in healthcare systems, utilities, and government. On Monday, May 15th, as the world went back to work, the attack picked up speed again.
As a small business owner, it’s likely you are using some type of data protection strategy to guard against data loss. However, data protection is only half the story. The other half is minimizing downtime. No matter how well you’ve protected your business’ data, that protection can be useless if you are unable to access it. Every minute, every hour, every day that you are unable to retrieve your protected and stored data affects your bottom line.
As a managed service provider, Lieberman Technologies works with a wide variety of small and midsized businesses. We strive to provide a data protection strategy that fits the unique needs of each business. In order to provide better service, we sought a business continuity solution that would provide total protection of business data as well as allow for rapid recovery in event of a data disaster. That solution is Datto.