As an IT Professional with an extensive background in local government, data center operations, consulting and management, Joe brings 25 years of knowledge and experience in delivering IT solutions and services in national and regional technology organizations. His career spans business & solution development, project management, sales, and technical leadership roles which enabled client success through timely accurate solutions, customer service, effective communication, and relationship management. He believes in a lifecycle approach to continually improving processes, systems, solutions and delivery to those he serves.
Joe’s strengths rely upon attention to detail and the ability to address difficult issues effectively by creating win-win solutions.
Recent Articles by Joe
You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively? Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician
Many businesses continue to use technologies well past their end-of-life dates, even though this is a dangerous practice. Be prepared and know the risks.
Microsoft will end support for Windows Server 2008 in 2020. If you don’t migrate to a new platform, your data security & industry compliance may be at risk.
Business wireless networks require more security than the average home network. If your business uses WiFi, you may be more vulnerable than you think.
While companies still need to protect their physical assets, they must also consider protecting the very lifeblood of their business: data. Fortunately, today’s business security is better thanks to technology.
No matter how often you change your email signature in Outlook for Office 365, here is the step by step process. Update your signature on your individual account or as an admin to update disclaimers, company-wide signatures, and more. You can also use a separate signature on your phone with Office 365.
Email solutions have moved away from single-purchase, perpetual-license solutions and toward cloud-based subscriptions. The options available with a cloud-based subscription allow you to tailor an email package that best fits your company’s needs.
Cloud services like Office 365 can reduce software investment while giving you the professional technology tools to keep your small business profitable. You’ll get a lot more than just hosted Outlook: you’ll get the entire Office suite.
For many companies, the “nerve center” of their business is the server room. Correctly planning this essential element of infrastructure is critical. Doing it right can benefit your business expenses and the performance of your staff. Doing it wrong can mean unplanned downtime or worse.
End of Life is a term for the end of support for a hardware or software product and its patches, including security updates and customer service. When Windows XP reached End of Life, it was on 40% of the world’s computers. Today, Windows 7 runs on 70% of business computers. Planning ahead can save you money and headaches.