Prior to joining Lieberman, Rick held positions in technical sales, voice and data solutions management. As an account manager for Southwestern Bell Communications and Matrix Integration, he designed complex solutions and collaborated with clients on a wide array of IT solutions to fit their needs. He has extensive professional experience in providing technical solutions and a strong reputation of quality service.
Rick’s broad technical expertise, with an eye for detail and follow up, make him an excellent solutions consultant.
Recent Articles by Rick
Chances are, you’ve upgraded or replaced your company’s computers a few times since your phone system was the newest bit of technology in your office. Now, your phone communications might be the victim of poor sound quality, long hold times, or dropped calls. And even though your system still allows you to make and receive calls, obsolescence and downtime are just right around the corner.
A business phone maintenance plan of “if it’s not broken, don’t fix it” may work in the short term, but that old phone system is hurting your business. The moment something breaks, you’ve got a whole new set of issues to address. The best time to replace your old phone system is before it breaks.
While it’s true that technology allows businesses to operate leaner and cleaner, it can complicate the logistics of an office relocation. Here are steps you can take to assure the process happens smoothly and with minimal downtime.
View your IT budget as a roadmap and a strategic approach to achieving your business goals. By forecasting your projected revenue and planning for costs and expenses, you will be better prepared for the inevitable ups and downs a year brings.
If you’re a small business owner, you know that marketing your business is important if you want to be profitable. Because small businesses are budget-conscious, many do their own marketing as cheap as possible. When you are making your marketing dollars work hard for your business, one area that needs attention is your small business website.
During the budgeting process, it’s not enough to focus solely on workstations, servers, infrastructure, or bandwidth. While these are important pieces of the overall puzzle, there are also other items to consider when creating your IT budget. VoIP phone systems, application delivery models such as CRMs and PSAs, and disaster recovery planning are also significant considerations.
Even visitors who don’t understand HTTP and HTTPS want security from your site. As HTTPS becomes more prominent, non-HTTPS sites will stand out as being insecure and shake the vistors’ trust. By having a secure HTTPS site, my website is more secure and shows my customers that I care about their security.
Successful custom software development is the result of collaboration between a developer and client. It can help your business become more profitable, but you must be well-prepared before beginning the process. Maintaining focus on the outcome as you move through the process will help you to keep on track.
Streamlining the process with paperless automation can make everything run more smoothly for both staff and the public. By developing the Automated Tax Warrant System (ATWS) for county sheriff departments, Lieberman Technologies has improved the process for 68 counties in Indiana.
Off-the-shelf software is very general in nature. It performs a limited task or set of tasks for a business, regardless of the type of business using it. It often doesn’t have the capabilities to handle the special needs of a specific business or industry. Fine-tuning a business to eliminate inefficiency is a constant goal. For some businesses, this can mean ditching off-the-shelf software in favor of custom software.