You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively? Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician
Your website should change and adapt with your business. Do you know if your website is winning customers... or driving them away?
When everything in your business is working as it should be, it’s easy to believe that nothing will ever go wrong. However, seasoned business owners know that Murphy’s Law often comes into play when things are otherwise running smoothly. Nowhere is this more obvious than with your IT environment. If your server goes down, your phone system stops working, or your system
Saving time and money is always a business goal, and nowhere is it more important than in small and midsize companies. When it comes to your bottom line, managed services is one of the best ways to help your business operate more efficiently and economically. Managed services allows a business to outsource IT support for greater functionality and improved productivity. Common services
For businesses with highly specialized processes and workflows, custom software can improve efficiency and productivity. Once a company steps out of the realm of off-the-shelf software, going back to that setting would be difficult. Custom software is an investment of time and expertise, but its rewards can be immense. A large number of businesses opt to use an in-house developer to create
How efficient are your business processes? If your business is like most, you use a variety of off-the-shelf softwares to meet various needs. Part of the broad appeal of off-the-shelf software is its adaptability for general use. Some business functions, such as email or accounting, are universal. As your business grows and develops, however, you may find yourself making a “wish list”
Many small and midsize businesses rely on off-the-shelf software for a large portion of their daily operations. The relatively low cost and easy set-up for such software makes it very attractive for businesses that may not have a dedicated IT department. However, these standardized applications typically serve a single function or related set of functions. Getting these applications to talk to one
Many businesses continue to use technologies well past their end-of-life dates, even though this is a dangerous practice. Be prepared and know the risks.
If your business needs to operate 24/7, you need a comprehensive disaster plan. Learn how to do your disaster planning the Waffle House way.
Many small and midsize businesses use cloud-based SaaS solutions to meet their operational needs. But SaaS without backups is dangerous territory.
Microsoft will end support for Windows Server 2008 in 2020. If you don't migrate to a new platform, your data security & industry compliance may be at risk.
Managed antivirus software provides your business with consistent, reliable protection from viruses and malware.
Collecting customer information can make you a target for cyber attacks. As hackers get more sophisticated, you must do the same to keep your business safe.
Business wireless networks require more security than the average home network. If your business uses WiFi, you may be more vulnerable than you think.
While companies still need to protect their physical assets, they must also consider protecting the very lifeblood of their business: data. Fortunately, today’s business security is better thanks to technology.