Chances are, you’ve upgraded or replaced your company’s computers a few times since your phone system was the newest bit of technology in your office. Now, your phone communications might be the victim of poor sound quality, long hold times, or dropped calls. And even though your system still allows you to make and receive calls, obsolescence and downtime are just right around the corner.
A business phone maintenance plan of “if it’s not broken, don’t fix it” may work in the short term, but that old phone system is hurting your business. The moment something breaks, you’ve got a whole new set of issues to address. The best time to replace your old phone system is before it breaks.
For many companies, the “nerve center” of their business is the server room. Correctly planning this essential element of infrastructure is critical. Doing it right can benefit your business expenses and the performance of your staff. Doing it wrong can mean unplanned downtime or worse.
Business has changed in a multitude of ways over the last 20 years. Unfortunately, a lot of offices haven’t changed their workflows in that same span of time. If you describe your business processes as “a ton of paperwork,” then you are working too hard. Our custom software development services help municipalities, schools, factories, and more by reducing the time it takes for repetitive processes. Here are a few solutions you should consider if you are looking for more time in your year.
While it’s true that technology allows businesses to operate leaner and cleaner, it can complicate the logistics of an office relocation. Here are steps you can take to assure the process happens smoothly and with minimal downtime.
End of Life is a term for the end of support for a hardware or software product and its patches, including security updates and customer service. When Windows XP reached End of Life, it was on 40% of the world’s computers. Today, Windows 7 runs on 70% of business computers. Planning ahead can save you money and headaches.
Whether it is a power outage, loss of internet or phone lines, or something more drastic, if your business shuts down unexpectedly, it is going to cost you money. The goal of DR/BC planning is to know how much it will cost to stay in business and not lose customers. Here are the resources to include when adding up your business continuity cost.
Spectre and Meltdown belong to a category of vulnerabilities called “chip hacks.” These affect the processors of computers, phones, and tablets. Both hacks rely on the manipulation of processor operations in order to retrieve sensitive data. Spectre exploits a design flaw by tricking programs to perform unnecessary actions, potentially exposing confidential data. Meanwhile, Meltdown grabs information from the processor that ordinarily would not be accessible.
Please note that both of these hacks would require an actual malicious attempt by a hacker. Without the manipulation of the processor’s operations, private information, such as passwords, is relatively safe. However, if we’ve learned anything about security flaws, it’s that someone, somewhere, will make an attempt before a patch can be applied. The potential for your passwords to be exposed is real.
View your IT budget as a roadmap and a strategic approach to achieving your business goals. By forecasting your projected revenue and planning for costs and expenses, you will be better prepared for the inevitable ups and downs a year brings.
During the budgeting process, it’s not enough to focus solely on workstations, servers, infrastructure, or bandwidth. While these are important pieces of the overall puzzle, there are also other items to consider when creating your IT budget. VoIP phone systems, application delivery models such as CRMs and PSAs, and disaster recovery planning are also significant considerations.
Not only does a budget help you to look ahead to anticipated income and profit, it allows you to be intentional with your spending over the coming year.
If your organization uses technology, including IT in your budget planning will help you to control costs while keeping your tech up to date.
Your business phone system comes packed with features designed for productivity, which can help you to impress co-workers and customers alike. Time is money, and you can add time to your day just by using your phone more efficiently. Because Lieberman Technologies sells Allworx phones, this list focuses on the features offered by an Allworx system, but many phone systems have similar elements.
The best phone system is the one that suits your needs and doesn’t make you pay for things you don’t need. Instead of learning definitions and technologies, identify the needs you have for your phone network and let your salesperson do the hard part.
Now, with the Allworx Verge 9000 phone, even more happens in the background to help you run your business better. When you get back to the office, your contacts on your iPhone or Android phone sync via Bluetooth with your desk phone. From there it goes into your Verge system. When Dave goes to his desk to call Mary, her contact information is already on his desk phone. He can sit down, scroll to her name, press call, and be talking through specs in the time it would take to open his email.
Data protection and recovery continues to be an important factor in the viability of businesses of every size. Recently, we announced our partnership with Datto and introduced the Datto Alto, designed for small business. Some businesses, however, may have small staffs but generate an enormous amount of data. How does such a business protect its data without a dedicated in-house IT staff? Datto has a solution for these companies: Datto Siris.