You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively? Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician
When everything in your business is working as it should be, it’s easy to believe that nothing will ever go wrong. However, seasoned business owners know that Murphy’s Law often comes into play when things are otherwise running smoothly. Nowhere is this more obvious than with your IT environment. If your server goes down, your phone system stops working, or your system
Saving time and money is always a business goal, and nowhere is it more important than in small and midsize companies. When it comes to your bottom line, managed services is one of the best ways to help your business operate more efficiently and economically. Managed services allows a business to outsource IT support for greater functionality and improved productivity. Common services
Many businesses continue to use technologies well past their end-of-life dates, even though this is a dangerous practice. Be prepared and know the risks.
If your business needs to operate 24/7, you need a comprehensive disaster plan. Learn how to do your disaster planning the Waffle House way.
Many small and midsize businesses use cloud-based SaaS solutions to meet their operational needs. But SaaS without backups is dangerous territory.
Microsoft will end support for Windows Server 2008 in 2020. If you don’t migrate to a new platform, your data security & industry compliance may be at risk.
Managed antivirus software provides your business with consistent, reliable protection from viruses and malware.
Collecting customer information can make you a target for cyber attacks. As hackers get more sophisticated, you must do the same to keep your business safe.
Business wireless networks require more security than the average home network. If your business uses WiFi, you may be more vulnerable than you think.
While companies still need to protect their physical assets, they must also consider protecting the very lifeblood of their business: data. Fortunately, today’s business security is better thanks to technology.
No matter how often you change your email signature in Outlook for Office 365, here is the step by step process. Update your signature on your individual account or as an admin to update disclaimers, company-wide signatures, and more. You can also use a separate signature on your phone with Office 365.
Email solutions have moved away from single-purchase, perpetual-license solutions and toward cloud-based subscriptions. The options available with a cloud-based subscription allow you to tailor an email package that best fits your company’s needs.
Cloud services like Office 365 can reduce software investment while giving you the professional technology tools to keep your small business profitable. You’ll get a lot more than just hosted Outlook: you’ll get the entire Office suite.
A productive conference call is equal parts art and science. The art of a good phone meeting includes organization, a clear agenda and purpose, and scheduling. The science requires having a clear line, lining people up with the right technology, and getting everyone to participate.