In late July 2020, technology giant Garmin fell victim to a ransomware attack that halted operations across the board. Encrypted company data meant customers could not access the information synced from their devices. Aviation and GPS communications were unavailable. Even customer support was inaccessible. Garmin ultimately opted to pay the multi-million-dollar ransom to regain access. Services were restored but it left customers
If there is anything that 2020 has taught us, it’s that anything can happen to disrupt normal business processes. Preparing for this disruption and the inevitable downtime it can cause is exactly why you must develop and consistently test a business continuity plan. No matter the reason – weather event, equipment failure, cyberattack, human error – your plan will guide the recovery
Business continuity plans are typically put into action in response to an internal emergency like a ransomware attack or physical facility damage. In some cases, a significant weather event, such as a hurricane, can trigger plan activation for multiple organizations at once. The COVID-19 pandemic, however, interrupted business processes for companies everywhere. We’ve already been through several months of unusual circumstances, and
What would happen if someone at your business needed to dial 9-1-1 for any reason? How would first responders know exactly where to go to quickly assist the individual who made the call? Obviously, your business address would be a good place to start. However, if your business is in a building with multiple floors and rooms or your property covers a
Passwords are a fact of life in today’s tech-driven world. Like your house key gives you entry into your living space, passwords allow you to gain entry to the parts of your life you live online. But although you have just one house key, you probably have many, many more passwords than that – and they won’t fit on a keyring! It’s
A lot of business continuity plans have been put to the test over the past few months. Chances are, you’ve found potential weak spots in your company’s IT environment, particularly in your software and network infrastructure. Make no mistake, cybercriminals are working overtime to take advantage of vulnerabilities wherever they find them. One common vulnerability relates to passwords and employee access to
The COVID-19 pandemic is rapidly changing the way we do virtually everything, from education to eating out to business. As organizations and businesses move to online operations, there is a good chance you’ll be working remotely. For businesses and employees tasked with working from home, there are lots of new challenges on the horizon. Cybercrime and Remote Work One thing is
If you’ve been considering outsourcing your IT to a Managed Services Provider (MSP), chances are you’ve done your due diligence in sorting out your options. Your web search probably returned numerous articles with titles along the lines of, “Questions to Ask a Managed Services Provider.” These articles are helpful in general, but often they don’t dig deeply enough into what you really
You may have heard the term, “fourth industrial revolution” to describe the current state of technological advances. No matter how you feel about this idea, it’s undeniable that we’re living in a technologically advanced world. It’s not going to slow down any time soon. Technology Trends for 2020 As we move into the second decade of the new millennium, here are some
Windows 7 will reach its end of life on January 14, 2020. If you have not made plans to upgrade to Windows 10, your time is growing very short.
Compared to traditional projection systems, big screen technology offers improved user experiences in the conference room and in public areas like lobbies.
The knowledge you gain from an IT assessment can help your business prepare for strategic initiatives in the coming year.
An IT infrastructure assessment can help you evaluate your IT environment to determine its strengths and weaknesses, as well as aid you in budgeting for IT.
Serverless networks offer benefits and drawbacks. Find out if this cloud-based solution is right for your small or medium-sized business.
It might not surprise you to learn that one of the largest operational expenses for most businesses is energy use. The power used to heat, cool, and light an office of any size can be a significant cost, particularly when it comes to powering the various technology pieces in use. While switching to LED lighting and going paperless can help reduce costs,