Standardization as a Business Strategy

You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively?   Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician

Top 5 Ways Managed Services Can Help Your Business

When everything in your business is working as it should be, it’s easy to believe that nothing will ever go wrong. However, seasoned business owners know that Murphy’s Law often comes into play when things are otherwise running smoothly. Nowhere is this more obvious than with your IT environment. If your server goes down, your phone system stops working, or your system

4 Ways Managed Services Can Save Your Business

Saving time and money is always a business goal, and nowhere is it more important than in small and midsize companies. When it comes to your bottom line, managed services is one of the best ways to help your business operate more efficiently and economically. Managed services allows a business to outsource IT support for greater functionality and improved productivity. Common services

How to Change Your Email Signature in Office 365

No matter how often you change your email signature in Outlook for Office 365, here is the step by step process. Update your signature on your individual account or as an admin to update disclaimers, company-wide signatures, and more. You can also use a separate signature on your phone with Office 365.

How to Have Productive Conference Calls

A productive conference call is equal parts art and science. The art of a good phone meeting includes organization, a clear agenda and purpose, and scheduling. The science requires having a clear line, lining people up with the right technology, and getting everyone to participate.

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