Managed Services – Remote Monitoring & Management

Computer Maintenance vs. Downtime Costs

Have you ever put a pencil to the costs of downtime for your business? If you’ve never considered how much having your systems down actually costs, you might be surprised to learn that on average, the cost of downtime is $5600 per minute.

Of course, since this is an average, your actual cost may vary – but we can all agree, 60 minutes of downtime can be very expensive indeed. But the average length of an outage is 90 minutes or more… are you starting to see revenue flying out the window?

Managed Services remote monitoring and management

It doesn’t matter if your data center is down or if you experience a hardware failure, anything that stops your business from operating as it should is a very real concern.

Even if you’ve never calculated how much an hour’s downtime would cost your company, it’s probably safe to say that downtime is a circumstance you’d like to avoid. But if you’re a small-to-medium business, you may not have the IT staff necessary to meet the challenges of today’s tech-heavy business world, and you’ve likely been in reaction mode whenever an issue arises.

Who’s Watching My Computer Network?

Chances are, you rely heavily on technology in your day-to-day business. Inventory systems, email, interoffice messaging, phone systems, software – in order for your business to be productive, your technology has to work and has to be secure. How do you assure that your business systems stay up and running, both from a day-to-day standpoint to when you’re in crisis mode?

If your business uses a Managed Services Provider (MSP), the day-to-day security and functionality of your business systems can be less of a concern through their use of Remote Monitoring and Management (RMM). Put simply, RMM allows for 24/7 monitoring of your business systems, with an eye toward preventing issues and quick repair following events that threaten to disable your business.

The best part? Your MSP works behind the scenes, and RMM means your employees can be productive and you can cease to be worried about your IT.

Benefits of RMM (Remote Monitoring and Management)

For the business owner, having IT monitoring, maintenance, and support available around the clock can reduce or eliminate downtime, keep systems up-to-date, and allow for the careful planning of IT expenditures. Deploying RMM will provide your business with:

  • Reduced downtime
  • Security
  • Reduced expenses
  • Ongoing maintenance
  • Consistent productivity

Getting Started

If turning the monitoring and management of your IT to a Managed Services Provider would help your business to be more profitable in the long run – and I believe it will – then what are you waiting for? Remote Monitoring and Management protects your business information, provides security for your data, and assures that your IT expenses are manageable. Lieberman Technologies offers Remote Monitoring and Management as part of our Managed Services offerings, and would welcome a conversation with you about how RMM can help your business.