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Managed Services

Managed Services is a proactive approach to IT. As a Managed Security Services Provider (MSSP), Lieberman Technologies goes a step beyond traditional managed services and can actively monitor, maintain and protect your network, devices and services, ensuring industry best practices are in place to keep your organization running efficiently and securely.

Ready to learn how Managed Services can improve your business?

Tell us about your business and we’ll start the discovery process to determine the right tools and services to help make your organization more efficient and secure.

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Our Approach to Managed Services

While each managed services engagement is tailored to the organization’s needs, we follow the NIST Cybersecurity Framework, which defines the major areas of concern we address with every client: Identify, Protect, Detect, Respond and Recover.

Develop an organizational understanding to manage cybersecurity risk to systems, assets, data and capabilities.

Develop and implement the appropriate safeguards to ensure delivery of services.

Develop and implement the appropriate activities to identify the occurrence of a cybersecurity event.

Develop and implement the appropriate activities to take action regarding a detected cybersecurity event.

Develop and implement the appropriate activities to maintain plans for resilience and to restore any capabilities or services that were impaired due to a cybersecurity event.

Identify

Our comprehensive approach to cybersecurity begins by identifying processes and assets essential for your organization, for example, maintaining access to particular applications, securing sensitive data stored in the cloud or the reliability of payment systems. Understanding and documenting these systems, as well as keeping a detailed inventory of hardware and software is crucial to pinpoint potential vulnerabilities.

This process also involves establishing clear cybersecurity policies, defining roles and responsibilities in safeguarding information and systems, and assessment of internal and external threats. This approach is vital to producing a plan that can be effectively implemented to create and maintain a proactive security posture.

Services

  • IT Consulting
  • IT Assessment
  • IT Reporting
  • Vendor Management
  • Help Desk / Support

Protect

Protecting your organization from cyberthreats involve many components, including managing access to assets and information, safeguarding sensitive data, conducting regular data backups, safeguarding devices and networking infrastructure, keeping firmware and software up-to-date on all devices, and regular training for all users.

While not comprehensive list, we regularly recommend and institute the following tools and techniques for our clients: adopting password managers, enforcing multi-factor authentication, ensuring encryption for all sensitive data in transmission and at rest, installing firewalls, configuring VPNs, implementing endpoint security, and instructing users through cybersecurity awareness training.

Services

  • Firewalls
  • Endpoint Protection
  • Antivirus Software
  • Patch Maintenance
  • Virtual Private Networks (VPN)
  • Password Management
  • Cybersecurity Awareness Training
  • Multi-factor Authentication

Detect

While we implement the most robust security tools available and follow industry best practices, breaches can occur in any environment. When they do, it’s imperative to have an additional level of procedures and tools in place to detect and mitigate the threat before it causes harm.

This includes the physical environment, like physical access to a networking rack or an enabled ethernet jack, as well as software for maintaining and monitoring logs of all activity, and identifying unusual behavior, like large amounts of data being sent outside the network or access from an unknown IP address.

Services

  • 24/7 Monitoring
  • Event Logging
  • Network Traffic Analysis
  • Network Operations Center (NOC)

Respond

If a security incident has been detected, you need to have a plan in place to respond quickly, follow any legal requirements mandated by industry regulations and coordinate with third parties. While these are all steps that would need to be handled by your organization, we would be a key contributor to the technical planning and execution of the response plan.

Services

  • IT Consulting

Recover

You need peace of mind to know that even in the case of a major security incident, you can stand your business back up quickly and reliably. This includes cleaning, validating and reconfiguring affected devices and restoring critical business data.

Services

  • Data Backup and Disaster Recovery
  • Cybersecurity Incident Remediation