If you’ve been considering outsourcing your IT to a Managed Services Provider (MSP), chances are you’ve done your due diligence in sorting out your options. Your web search probably returned numerous articles with titles along the lines of, “Questions to Ask a Managed Services Provider.” These articles are helpful in general, but often they don’t dig deeply enough into what you really
If your business uses a Managed Services Provider (MSP), the day-to-day security and functionality of your business systems can be less of a concern through their use of Remote Monitoring and Management (RMM). Put simply, RMM allows for 24/7 monitoring of your business systems, with an eye toward preventing issues and quick repair following events that threaten to disable your business.
Before the advent of managed services, businesses without a dedicated IT staff often only addressed IT issues whenever something was broken and needed to be fixed. But as the technological landscape has evolved and issues such as data security and disaster recovery have become more and more important, businesses are recognizing that there is more to IT than just handling issues as they arise.