Using Two Factor Authentication to Secure Your Business

A lot of business continuity plans have been put to the test over the past few months. Chances are, you’ve found potential weak spots in your company’s IT environment, particularly in your software and network infrastructure. Make no mistake, cybercriminals are working overtime to take advantage of vulnerabilities wherever they find them. One common vulnerability relates to passwords and employee access to

Going Remote Due to COVID-19?

The COVID-19 pandemic is rapidly changing the way we do virtually everything, from education to eating out to business. As organizations and businesses move to online operations, there is a good chance you’ll be working remotely. For businesses and employees tasked with working from home, there are lots of new challenges on the horizon.   Cybercrime and Remote Work One thing is

5 Technology Trends for 2020

You may have heard the term, “fourth industrial revolution” to describe the current state of technological advances. No matter how you feel about this idea, it’s undeniable that we’re living in a technologically advanced world. It’s not going to slow down any time soon. Technology Trends for 2020 As we move into the second decade of the new millennium, here are some

Standardization as a Business Strategy

You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively?   Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician

Top 5 Ways Managed Services Can Help Your Business

When everything in your business is working as it should be, it’s easy to believe that nothing will ever go wrong. However, seasoned business owners know that Murphy’s Law often comes into play when things are otherwise running smoothly. Nowhere is this more obvious than with your IT environment. If your server goes down, your phone system stops working, or your system

4 Ways Managed Services Can Save Your Business

Saving time and money is always a business goal, and nowhere is it more important than in small and midsize companies. When it comes to your bottom line, managed services is one of the best ways to help your business operate more efficiently and economically. Managed services allows a business to outsource IT support for greater functionality and improved productivity. Common services

How to Have Productive Conference Calls

A productive conference call is equal parts art and science. The art of a good phone meeting includes organization, a clear agenda and purpose, and scheduling. The science requires having a clear line, lining people up with the right technology, and getting everyone to participate. 

Planning a Server Room for a Small Business

For many companies, the “nerve center” of their business is the server room. Correctly planning this essential element of infrastructure is critical. Doing it right can benefit your business expenses and the performance of your staff. Doing it wrong can mean unplanned downtime or worse.

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