Protecting Your Business from Cybercrime: Security Awareness Training

In late July 2020, technology giant Garmin fell victim to a ransomware attack that halted operations across the board. Encrypted company data meant customers could not access the information synced from their devices. Aviation and GPS communications were unavailable. Even customer support was inaccessible. Garmin ultimately opted to pay the multi-million-dollar ransom to regain access. Services were restored but it left customers

Reassessing Your Business Continuity Plan During a Pandemic

Business continuity plans are typically put into action in response to an internal emergency like a ransomware attack or physical facility damage. In some cases, a significant weather event, such as a hurricane, can trigger plan activation for multiple organizations at once. The COVID-19 pandemic, however, interrupted business processes for companies everywhere. We’ve already been through several months of unusual circumstances, and

Are Your Apps Putting Your Information at Risk?

Over the past several months, security researchers have warned the public about a number of apps snooping in users’ private data. Among the most concerning is the popular video-sharing app TikTok. If you have a young person in your life, you probably know all about the challenges, pranks, and dances that have come from TikTok. You may even be a veteran TikTok-er

Using Two Factor Authentication to Secure Your Business

A lot of business continuity plans have been put to the test over the past few months. Chances are, you’ve found potential weak spots in your company’s IT environment, particularly in your software and network infrastructure. Make no mistake, cybercriminals are working overtime to take advantage of vulnerabilities wherever they find them. One common vulnerability relates to passwords and employee access to

Going Remote Due to COVID-19?

The COVID-19 pandemic is rapidly changing the way we do virtually everything, from education to eating out to business. As organizations and businesses move to online operations, there is a good chance you’ll be working remotely. For businesses and employees tasked with working from home, there are lots of new challenges on the horizon.   Cybercrime and Remote Work One thing is

5 Technology Trends for 2020

You may have heard the term, “fourth industrial revolution” to describe the current state of technological advances. No matter how you feel about this idea, it’s undeniable that we’re living in a technologically advanced world. It’s not going to slow down any time soon. Technology Trends for 2020 As we move into the second decade of the new millennium, here are some

Standardization as a Business Strategy

You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively?   Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician

Top 5 Ways Managed Services Can Help Your Business

When everything in your business is working as it should be, it’s easy to believe that nothing will ever go wrong. However, seasoned business owners know that Murphy’s Law often comes into play when things are otherwise running smoothly. Nowhere is this more obvious than with your IT environment. If your server goes down, your phone system stops working, or your system

4 Ways Managed Services Can Save Your Business

Saving time and money is always a business goal, and nowhere is it more important than in small and midsize companies. When it comes to your bottom line, managed services is one of the best ways to help your business operate more efficiently and economically. Managed services allows a business to outsource IT support for greater functionality and improved productivity. Common services

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