If there is anything that 2020 has taught us, it’s that anything can happen to disrupt normal business processes. Preparing for this disruption and the inevitable downtime it can cause is exactly why you must develop and consistently test a business continuity plan. No matter the reason – weather event, equipment failure, cyberattack, human error – your plan will guide the recovery
Business continuity plans are typically put into action in response to an internal emergency like a ransomware attack or physical facility damage. In some cases, a significant weather event, such as a hurricane, can trigger plan activation for multiple organizations at once. The COVID-19 pandemic, however, interrupted business processes for companies everywhere. We’ve already been through several months of unusual circumstances, and
It’s something of an understatement to say that 2020 has been a challenging year. The COVID-19 pandemic has changed virtually every facet of daily life. Now that we’re halfway through the year, however, many businesses are moving toward reopening and bringing staff together again. Up to 62% of Americans worked at home during the COVID-19 pandemic. If your staff was among that
Cleaning and disinfecting restaurant surfaces is a constant challenge under normal circumstances. COVID-19 has created a greater awareness of hygiene for everyone. Limited contact and social distancing will be the norm for the foreseeable future, even as retailers and restaurants open again. Restaurants resuming dine-in operations will need to place a priority on the safety of both guests and staff. This is
For many businesses, having an online presence is critical to their success. It’s no secret that a website is a central piece of modern marketing, and what greets your customers should be useful and easy to navigate. The same is true for e-commerce sites. Shoppers should be able to browse and buy with ease, trusting that a site will protect their transaction
Many businesses use WordPress to easily make updates to their business’ website. Mastering the basics is important to maintaining your web presence.
It might not surprise you to learn that one of the largest operational expenses for most businesses is energy use. The power used to heat, cool, and light an office of any size can be a significant cost, particularly when it comes to powering the various technology pieces in use. While switching to LED lighting and going paperless can help reduce costs,
You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively? Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician
When everything in your business is working as it should be, it’s easy to believe that nothing will ever go wrong. However, seasoned business owners know that Murphy’s Law often comes into play when things are otherwise running smoothly. Nowhere is this more obvious than with your IT environment. If your server goes down, your phone system stops working, or your system
Saving time and money is always a business goal, and nowhere is it more important than in small and midsize companies. When it comes to your bottom line, managed services is one of the best ways to help your business operate more efficiently and economically. Managed services allows a business to outsource IT support for greater functionality and improved productivity. Common services
Many businesses continue to use technologies well past their end-of-life dates, even though this is a dangerous practice. Be prepared and know the risks.
Collecting customer information can make you a target for cyber attacks. As hackers get more sophisticated, you must do the same to keep your business safe.
Business wireless networks require more security than the average home network. If your business uses WiFi, you may be more vulnerable than you think.
While companies still need to protect their physical assets, they must also consider protecting the very lifeblood of their business: data. Fortunately, today’s business security is better thanks to technology.
Can your customers find your business via Google? If so, that’s great. You’ve probably got some good SEO practices on board. But keep in mind that SEO is an ongoing process to keep your business at the top of Google search.