You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively? Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician
When everything in your business is working as it should be, it’s easy to believe that nothing will ever go wrong. However, seasoned business owners know that Murphy’s Law often comes into play when things are otherwise running smoothly. Nowhere is this more obvious than with your IT environment. If your server goes down, your phone system stops working, or your system
Saving time and money is always a business goal, and nowhere is it more important than in small and midsize companies. When it comes to your bottom line, managed services is one of the best ways to help your business operate more efficiently and economically. Managed services allows a business to outsource IT support for greater functionality and improved productivity. Common services
End of Life is a term for the end of support for a hardware or software product and its patches, including security updates and customer service. When Windows XP reached End of Life, it was on 40% of the world’s computers. Today, Windows 7 runs on 70% of business computers. Planning ahead can save you money and headaches.
View your IT budget as a roadmap and a strategic approach to achieving your business goals. By forecasting your projected revenue and planning for costs and expenses, you will be better prepared for the inevitable ups and downs a year brings.
Don’t spend money on developing an app and then discover it isn’t what your business needs. Answering the questions above will help guide you in making a decision.
We love to make cool apps and we love to make cool websites. Each of our customers has different needs, however. While we make all of our websites responsive so that they look great on phones, some companies have extra needs that they just can’t get from a website.
Successful custom software development is the result of collaboration between a developer and client. It can help your business become more profitable, but you must be well-prepared before beginning the process. Maintaining focus on the outcome as you move through the process will help you to keep on track.
Streamlining the process with paperless automation can make everything run more smoothly for both staff and the public. By developing the Automated Tax Warrant System (ATWS) for county sheriff departments, Lieberman Technologies has improved the process for 68 counties in Indiana.
There are a lot of web hosting companies offering additional maintenance services with their hosting plans. While it’s nice to have somebody else perform website maintenance, some website owners want to do their own. Some enjoy the challenge of learning something new, and others just want to save some money. If you’re not a web designer but DIY website maintenance appeals to you, there are a few tasks that are very important and you can do yourself.
For an entire year following their July 29, 2015, announcement, Microsoft made Windows 10 available for free. It’s still possible to get the upgrade for free – Microsoft is continuing to offer a free upgrade to Windows 10 for those individuals who use assistive technology.
Whenever Microsoft does something like launch a new operating system, most people fall into one of two categories: early adopters and those who wait until the eleventh hour. If you’re an early adopter, this post isn’t about you. You’ve had your free upgrade for months now, and you’ve been humming along with your copy of Windows 10 without so much as a
Managed Services Help Stabilize Your IT Budget Let me ask you a question. How much have you spent on IT in the past 12 months? If your total IT spending over the past year makes you a little uneasy, it might be because of unexpected IT expenses. Maybe your oldest computer finally gave up the ghost and you had to invest in
An iPhone Virus is a real thing If you have a smartphone, and 64% of Americans do, you have more than just a phone – you have a computer in your pocket. There have been volumes written over the years about viruses and malware that affect computers at every level, but not a lot of ink has been spilled over the subject
What a Business Continuity Plan Means for your Business If a disaster struck your business tomorrow, would you be ready? That’s a question that, unfortunately for some businesses, is only answered in the throes of disaster… making it a disaster recovery issue. Preparation for disaster, however, is a basic tenet of business continuity planning, and allows you to more confidently answer yes
If you have internet service in your home – and many American households do – chances are you’re accessing it via a Wi-Fi connection. The freedom of movement that Wi-Fi provides allows us to access the internet virtually anywhere in our homes, completely cord-free, and we generally don’t give it much thought. But Wi-Fi routers can be the source of a security