Business continuity plans are typically put into action in response to an internal emergency like a ransomware attack or physical facility damage. In some cases, a significant weather event, such as a hurricane, can trigger plan activation for multiple organizations at once. The COVID-19 pandemic, however, interrupted business processes for companies everywhere. We’ve already been through several months of unusual circumstances, and
Over the past several months, security researchers have warned the public about a number of apps snooping in users’ private data. Among the most concerning is the popular video-sharing app TikTok. If you have a young person in your life, you probably know all about the challenges, pranks, and dances that have come from TikTok. You may even be a veteran TikTok-er
What would happen if someone at your business needed to dial 9-1-1 for any reason? How would first responders know exactly where to go to quickly assist the individual who made the call? Obviously, your business address would be a good place to start. However, if your business is in a building with multiple floors and rooms or your property covers a
Compared to traditional projection systems, big screen technology offers improved user experiences in the conference room and in public areas like lobbies.
An IT infrastructure assessment can help you evaluate your IT environment to determine its strengths and weaknesses, as well as aid you in budgeting for IT.
It might not surprise you to learn that one of the largest operational expenses for most businesses is energy use. The power used to heat, cool, and light an office of any size can be a significant cost, particularly when it comes to powering the various technology pieces in use. While switching to LED lighting and going paperless can help reduce costs,
You’re onsite at a customer’s business and they have a specific challenge that your company is well-equipped to solve. How do you present your solution quickly and effectively? Your team of service technicians rotates among your customers based on availability, meaning the same customer may see several members of your staff over time. How do you make sure each service technician
When everything in your business is working as it should be, it’s easy to believe that nothing will ever go wrong. However, seasoned business owners know that Murphy’s Law often comes into play when things are otherwise running smoothly. Nowhere is this more obvious than with your IT environment. If your server goes down, your phone system stops working, or your system
Saving time and money is always a business goal, and nowhere is it more important than in small and midsize companies. When it comes to your bottom line, managed services is one of the best ways to help your business operate more efficiently and economically. Managed services allows a business to outsource IT support for greater functionality and improved productivity. Common services
Many businesses continue to use technologies well past their end-of-life dates, even though this is a dangerous practice. Be prepared and know the risks.
Cloud services like Office 365 can reduce software investment while giving you the professional technology tools to keep your small business profitable. You’ll get a lot more than just hosted Outlook: you’ll get the entire Office suite.
A productive conference call is equal parts art and science. The art of a good phone meeting includes organization, a clear agenda and purpose, and scheduling. The science requires having a clear line, lining people up with the right technology, and getting everyone to participate.
Chances are, you’ve upgraded or replaced your company’s computers a few times since your phone system was the newest bit of technology in your office. Now, your phone communications might be the victim of poor sound quality, long hold times, or dropped calls. And even though your system still allows you to make and receive calls, obsolescence and downtime are just right around the corner.
For many companies, the “nerve center” of their business is the server room. Correctly planning this essential element of infrastructure is critical. Doing it right can benefit your business expenses and the performance of your staff. Doing it wrong can mean unplanned downtime or worse.
While it’s true that technology allows businesses to operate leaner and cleaner, it can complicate the logistics of an office relocation. Here are steps you can take to assure the process happens smoothly and with minimal downtime.